My challenges with taking (CBL's) Computer Based Learning my retail job

I am memory impaired and I also work two jobs. My full-time job is as a paraprofessional helping elementary students in their classrooms. This is my twentieth year in this profession. I also work part-time as a cashier at a retail store and have been at this job for about five and a half years.

As part of my job working at the retail job, periodically we have to go on the computer in personnel and take computer-based learning (CBL’s). The only way that I can describe this is that it is training using the computer. I think that it based on what job that you have with the company. My training is usually on safety measures, IDing customers for alcohol or cigarettes, how to handle hazardous wastes and much more. After each CBL, we are required to take and pass an assessment. Sometimes we are required to score 80% and sometimes we have to get 100%. If we don’t reach the score that we are supposed to, we need to keep taking it until we do. As things progress with my memory, I am finding it more and more difficult for me to pass these assessments because I have trouble remembering the information that was just given to me.

Thursday, when I got to work, they told me that I needed to take my CBL’s! I wasn’t happy to hear this, but I went on the computer, since I had no other choice. I needed to take Safety Part one and Safety Part two. I asked a woman in personal for some scrap paper so that I could take notes. For the first test, it worked for me because I passed the assessment the first time.

After starting Part two, I read something that said that we are able to print a transcript if we needed it. I tried to do this, but I couldn’t. Then I saw a manager and I asked them for some help. He told me how to print it, so I was able to follow the text and listen to the narrator. I passed the assessment the first time because I was able to refer to the printed transcript.

Hopefully, the next time that I need to take these CBL's, that I will remember to first print a transcript. I just need to keep adjusting my life, so I can still be successful at both of my jobs and at home.